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DOTWORKZ, INC. PRIVACY POLICY

Effective Date: September 16, 2026
Last Updated: September 16, 2026

Dotworkz, Inc. ("Dotworkz," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit Dotworkz.com, contact us by email or other means, request a quote, purchase our products or services, make a payment, or otherwise interact with Dotworkz.

Dotworkz, Inc.
9340 Stevens Rd
Santee, CA 92071 United States
Phone: (866) 575-4689
Email: sales@dotworkz.com

1. INFORMATION WE COLLECT

Depending on how you interact with us, Dotworkz may collect:

  • Name, company name, job title, email address, and telephone number
  • Billing, shipping, and mailing addresses
  • Information provided through inquiries, quote requests, orders, customer support, and other communications
  • Products and services purchased, requested, rented, returned, or considered
  • Order, invoice, transaction, and payment information
  • Account or login information, where applicable
  • Information collected automatically when you use our website, including IP address, browser and device information, pages visited, referring websites, approximate geographic information, and website activity
  • Information provided to us by business partners, distributors, resellers, referrals, or other legitimate sources

2. HOW WE USE INFORMATION

We may use personal information to:

  • Respond to inquiries and provide quotes
  • Process and fulfill orders and payments
  • Provide products, services, rentals, warranties, and customer support
  • Communicate regarding orders, accounts, products, and services
  • Manage customer and business relationships
  • Maintain accounting, financial, and business records
  • Operate, secure, and improve our website and systems
  • Analyze website usage and marketing effectiveness
  • Prevent fraud, unauthorized activity, and security incidents
  • Comply with legal obligations and enforce our agreements
  • Protect the rights, property, and safety of Dotworkz and others
  • Conduct business transactions such as mergers, acquisitions, financing, or asset sales
  • Perform other purposes disclosed at or before the time information is collected or otherwise permitted by law

3. PAYMENT PROCESSING

Dotworkz allows customers to make payments through online payment links and other electronic payment methods.

Depending on the transaction, payments may be processed by Stripe or QuickBooks Payments.

These providers may collect payment card information, billing information, transaction information, and other information necessary to process and secure payments.

Dotworkz may receive information such as your name, transaction amount, payment status, invoice information, and limited payment-related information.

Dotworkz does not intentionally store complete credit card numbers on its own systems when payment processing is handled by a third-party payment processor.

Third-party payment processors operate under their own privacy policies and terms.

4. THIRD-PARTY SERVICE PROVIDERS

Dotworkz uses third-party service providers to operate our business and provide products and services.

These may include providers for:

  • Payment processing, including Stripe and QuickBooks Payments
  • Customer relationship management, including Zoho
  • Website analytics, including Google Analytics
  • Website hosting and information technology
  • Accounting and financial services
  • Shipping and fulfillment
  • Email and communications
  • Data storage
  • Customer support
  • Security and fraud prevention

We may disclose personal information to these providers as reasonably necessary for them to perform services on our behalf. They are authorized to use personal information only as necessary to provide their services or as otherwise permitted by law.

5. COOKIES AND WEBSITE ANALYTICS

Dotworkz may use cookies, pixels, tags, scripts, and similar technologies to operate and improve our website, analyze traffic, understand visitor behavior, maintain website functionality, and support marketing activities.

We use Google Analytics to help us understand website traffic and interactions. Information collected may include IP address, device and browser information, pages visited, referring websites, approximate geographic information, and other website activity.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.

Third-party analytics and technology providers may process information according to their own privacy policies.

6. HOW WE DISCLOSE INFORMATION

Dotworkz does not sell personal information for monetary consideration.

We may disclose personal information:

  • To service providers and contractors that assist us with business operations
  • To payment processors and technology providers
  • To shipping, fulfillment, accounting, and customer-support providers
  • When necessary to provide products or services you request
  • To comply with applicable law or legal obligations
  • To respond to lawful governmental or legal requests
  • To protect our rights, property, safety, and systems
  • To prevent fraud, unauthorized activity, or security incidents
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

Certain California laws may distinguish between the "sale" of personal information and certain forms of "sharing," including sharing for targeted advertising. If Dotworkz's practices become subject to requirements concerning such activities, we will provide the notices and choices required by applicable law.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide products and services, maintain customer and transaction records, comply with legal and accounting requirements, resolve disputes, enforce agreements, prevent fraud, maintain security, and operate our business.

Retention periods vary depending on the type and purpose of the information.

8. SECURITY

Dotworkz maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and applicable law provides you with privacy rights, you may have the right to:

  • Know/Access: Request information about the personal information we collect and how we use and disclose it.
  • Delete: Request deletion of your personal information, subject to legal exceptions.
  • Correct: Request correction of inaccurate personal information.
  • Opt Out: Opt out of the sale or certain sharing of personal information when applicable.
  • Limit: Limit certain uses or disclosures of sensitive personal information when applicable.
  • Non-Discrimination: Receive equal service and pricing when exercising applicable privacy rights.

Dotworkz does not sell personal information for monetary consideration.

10. HOW TO SUBMIT A PRIVACY REQUEST

To exercise an applicable privacy right, contact us:

Email: sales@dotworkz.com
Phone: (866) 575-4689

We may need to verify your identity before processing a request. We will respond within the time periods required by applicable law.

If permitted by law, you may also use an authorized agent to submit a request on your behalf.

11. MARKETING COMMUNICATIONS

Dotworkz may send information about products, services, promotions, and company news where permitted by law.

You may unsubscribe from marketing emails using the unsubscribe link in the email or by contacting us at sales@dotworkz.com.

You may continue to receive transactional or service-related communications necessary to fulfill orders, provide services, or administer an existing business relationship.

12. CHILDREN'S PRIVACY

Our website and services are intended for businesses and general audiences and are not directed to children.

Dotworkz does not knowingly collect personal information from children in violation of applicable law.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications, payment services, or other services.

Dotworkz is not responsible for the privacy practices or security of third-party websites or services that we do not control. We encourage you to review their privacy policies before providing personal information.

14. PRIVACY PREFERENCE SIGNALS

Where required by applicable California law, Dotworkz will recognize and process applicable privacy preference or opt-out signals in accordance with legal requirements.

15. CHANGES TO THIS POLICY

Dotworkz may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

The "Last Updated" date at the top of this Privacy Policy will indicate when the policy was most recently revised.

16. CONTACT US

Questions or privacy requests may be directed to:

Dotworkz, Inc.
9340 Stevens Rd.
Santee, CA 92071 United States

Email: sales@dotworkz.com
Phone: (866) 575-4689

CALIFORNIA NOTICE AT COLLECTION

Last Updated: September 16, 2026

When you visit our website, submit a form, request a quote, communicate with us, purchase our products or services, or otherwise interact with Dotworkz, we may collect:

  • Identifiers: name, email, phone number, company, billing and shipping addresses.
  • Commercial information: products or services purchased, requested, rented, returned, or considered.
  • Internet/electronic activity: IP address, browser/device information, pages visited, and website interactions.
  • Geolocation information: general geographic information derived from IP address.
  • Professional/business information: company, job title, and business contact information.
  • Transaction information: order, invoice, payment status, and transaction information.
  • Other information you provide: information contained in inquiries, communications, support requests, and other submissions.

We use this information to process orders and payments, provide products and services, communicate with customers, manage customer relationships, maintain business and accounting records, operate and improve our website and systems, perform analytics, maintain security, prevent fraud, comply with legal obligations, and conduct other purposes disclosed at or before collection or otherwise permitted by law.

Dotworkz does not sell personal information for monetary consideration. We may disclose personal information to service providers and contractors, including payment processors, CRM providers, analytics providers, shipping providers, accounting providers, technology providers, and other vendors that assist us in operating our business.

We retain personal information for as long as reasonably necessary for the purposes described above, subject to legal, accounting, contractual, security, and business requirements.

For more information about our privacy practices and your rights, please review our Privacy Policy.

YOUR PRIVACY CHOICES

California residents may submit applicable privacy requests by contacting:

sales@dotworkz.com
(866) 575-4689

Dotworkz will not discriminate against you for exercising privacy rights provided by applicable law.